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Digital Platform Strategy

Digital Platform Strategy CoverThe Digital Platform Strategy aims to enable Council to meet and keep pace with the evolving digital needs of our customers: residents, visitors, businesses, partners, central government and staff; and comply with legislative requirements.

The strategy aims to give customers more choices in their transactions with Council – online, face-to-face, over the phone, or in writing.

The strategy has four broad aims:

  • Council manages information as a strategic partner
  • Council delivers customer services as digital by default
  • Council delivers digital investments collaboratively
  • Council guides digital investment and capability centrally

Digital Platform Strategy Documents

Last Reviewed: 26/10/2016