The Digital Platform Strategy aims to enable Council to meet and keep pace with the evolving digital needs of our customers: residents, visitors, businesses, partners, central government and staff; and comply with legislative requirements.
The strategy aims to give customers more choices in their transactions with Council – online, face-to-face, over the phone, or in writing.
The strategy has four broad aims:
- Council manages information as a strategic partner
- Council delivers customer services as digital by default
- Council delivers digital investments collaboratively
- Council guides digital investment and capability centrally
Digital Platform Strategy Documents
Last Reviewed: 26/10/2016