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Local Buses

The buses in Tauranga are called the Bay Hoppers. Each bus stop and bus shelter is numbered. Bus users are able to obtain timetable information by following information provided at each bus stop.

The local bus service is provided by Go Bus and managed by the Bay of Plenty Regional Council.

Buses run seven days a week and on all public holidays except Christmas Day and Good Friday

To view a timetable check the Bay Bus website for local services.  Information and fares on Smart-Ride is available.

Bay Bus - local services

Information and fares on Smart-Ride

Bus Shelter and Bus Stops

There are over 500 bus stops in Tauranga, some of which have shelters for increased user comfort.  In Tauranga there are two types of bus shelter.  One is the Council bus shelter and the other is an Adshel bus shelter, which is managed privately as advertising space.  Both types of shelter are used by the Bay Hopper bus service to pick-up and drop-off passengers.  You should always wait at a designated bus stop and signal to the bus driver to pull over.

To report damage to a bus shelter or to request to be installed in your area phone Tauranga City Council on 07 577 7000.

City Bus Stops for Regional Buses

All regional bus services to Katikati, Rotorua, Te Puke, Omokoroa, Whakatane as well as Intercity, Newmans, Naked Bus and all charter, tour and cruise ship buses stop at, and depart from Wharf Street. 

For more information please call 0800 4 BAYBUS.

Regional Bus Services

A regional bus service links to Rotorua, Te Puke, Katikati, Whakatane, Opotiki and Kawerau.  To view timetables check the Bay Bus website

Bay Bus - regional services

School Buses

School buses within the urban area are managed by Bay of Plenty Regional Council.

More information on Schoolhopper

Other Services

For all other bus services please contact the Tauranga or Mount Maunganui I-Site Visitor Information Centres by phone on 07 578 8103 or email I-Site for assistance.

Email the I-Site

Last Reviewed: 07/12/2016

Bus Lane Information

Buses, cycles, motorcycles and emergency vehicles such as police, fire and ambulance are all authorised to use bus lanes.

Other vehicles may use a bus lane for up to 50 metres if they are turning into a side street, accessing a driveway or merging into an all-vehicle lane.

Tauranga City Council enforces bus lanes at various times during the day. If a vehicle is driven in a bus lane for any reason other than turning or merging within 50 metres, the driver risks a $150.00 infringement fee.

Parking or stopping in a bus lane is also not allowed and the owner risks having the vehicle towed and a parking infringement notice for $60.00.

A bus is defined in the Land Transport Legislation as "a passenger service vehicle that has more than 9 seating positions (including the driver’s seat)".

Taxis (cars or shuttles with 9 or less seats) may not use the Bus Lanes.

Last Reviewed: 12/10/2016

Super Gold Card

The SuperGold Card is a discounts and concessions card for seniors and veterans, in recognition of their contribution to New Zealand society.

You are eligible to receive a SuperGold Card if you are:

  • 65 years or over and legally and ordinarily resident in New Zealand 
  • under 65 years and receive the Non-Qualified Spouse or Partner rate of NZ Super or Veteran's Pension 
  • under 65 years and currently receive the Veteran's Pension.

Super Gold Card Information 

Cardholder enquiries free phone 0800 254 565

Note: There may be changes regarding SGC concessions. For the most up to date information, you should check the website above.

Current users of the New Zealand Governments Super Gold card are entitled to receive free off-peak public bus travel. The scheme first came into use on 1 October 2008 and is funded 100% by the Ministry of Social Development.

Free travel applies during the following off-peak travel periods:

  • Weekdays (Monday - Friday) 9.00am to 3.00pm and after 6:30pm 
  • Saturdays, Sundays and Public Holidays - all day

Free off-peak travel applies to the following services in the Tauranga area:

  • Tauranga urban (Bay Hopper) 
  • Matata to Tauranga (Beach Runner) 
  • Whakatane to Tauranga (morning services on the Eastern Bay Hopper) 
  • Tauranga to Whakatane, Opotiki and Kawerau (afternoon services on Eastern Bay Hopper) 
  • Katikati and Omokoroa to Tauranga (Shopper services only)

More information can be found on the Baybus website.

Baybus information for Super Gold Card Holders

Note: There may be changes regarding off-peak travel . For the most up to date information, you should check the website above.

Last Reviewed: 11/04/2017